Privacy Policy

Effective Date: 05/03/2025

1. Introduction

[Norsa] is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI chatbot services, and engage with our business. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and business information.
  • Usage Data: IP addresses, browser types, operating systems, and user behavior on our website.
  • Chatbot Interaction Data: Messages, inquiries, and responses generated through the chatbot.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our chatbot services.
  • To improve and optimize our AI models.
  • To process payments and manage subscriptions.
  • To provide customer support.
  • To ensure security and prevent fraud.
  • To comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell or rent personal data. However, we may share your information with:

  • Third-party service providers for payment processing, hosting, and analytics.
  • Law enforcement or regulatory agencies if required by law.
  • Business partners to enhance our service offerings.

5. Data Retention & Security

We retain your data for as long as necessary to fulfill our business and legal obligations. We implement strong security measures to protect against unauthorized access, alteration, or disclosure.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request data portability.
  • Withdraw consent where applicable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

8. Contact Us

For any questions regarding this Privacy Policy, contact us at norsasolutions@gmail.com.

Terms & Conditions

Effective Date: 05/03/2025

1. Introduction

These Terms & Conditions ("Terms") govern the use of our AI chatbot services and website. By using our services, you agree to be bound by these Terms.

2. Subscription & Payment

  • Our chatbot services are offered on a subscription basis of $599 per month, which includes a 7-day free trial.
  • You will be charged automatically after the trial unless canceled.
  • Subscription fees are non-refundable once billed.
  • We reserve the right to change pricing with prior notice.

3. Use of Services

  • You may use our AI chatbot services only for lawful business purposes.
  • You are responsible for the accuracy and legality of any data submitted to the chatbot.
  • We are not liable for any damages resulting from chatbot responses or business decisions based on chatbot interactions.

4. Intellectual Property

  • We own all intellectual property rights in our AI chatbot software, website, and branding.
  • You are granted a limited, non-exclusive, non-transferable license to use the chatbot for your business.
  • You may not copy, modify, or resell our technology.

5. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our chatbot services.
  • Our maximum liability is limited to the amount paid for the service in the last 3 months.
  • We do not guarantee uninterrupted or error-free chatbot performance.

6. Termination

  • You may cancel your subscription at any time before the trial ends to avoid charges.
  • We reserve the right to suspend or terminate your access if you violate these Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes shall be resolved in the courts of Dubai, UAE.

8. Contact Us

For any questions about these Terms, contact us at norsasolutions@gmail.com.